Areas Of Experience:
Looking after the Corporate Complaints (of all appliances) and Installations (of HAIER & ENVIRO AC’s) all over the Pakistan through multiple vendors/installers in multiple cities and direct communication with them.
Responsibilities:
- To resolve the complaints of corporate clients through HAIER Customer Service Centers.
- Communication with the HAIER Service Center BM’s on daily basis for sorting the issues.
- Facilitating my department by working as bridge between HAIER and my CSD Department.
- Working with the installers for the Installation of AC’s of Tenders and Projects Nationwide.
- Vendor’s pool management and their haunting.
- Deployment of installer for a specific job depending upon the nature of work and potential of installer.
Managed BTL Activities of Hair Category